Tracking

For a given message, PortX facilitates storage of:

Payload

The content of the message

Metadata

Data about the message

Payload Tracking

PortX payload tracking is designed to allow extensive customer control. You decide the following:

  • Where payloads are stored

  • For how long payloads are stored

  • Who has access to payloads

Metadata Tracking

Metadata tracking is used for searching and viewing. Customers define properties to track, such as:

  • Date and time

  • Sender

  • Recipient

  • Payload URL - This URL points to the message payload and is part of metadata tracking; the message payload itself is part of Payload Tracking.

Tracking Data Storage

You can store tracking data in either of two ways.

Amazon S3

Amazon Simple Storage Service (Amazon S3), provides developers and IT teams with secure, durable, highly-scalable cloud storage. Using this method, you need only create an account and configure account credentials in PortX.

Customer-Selected Storage

This method enables a customer to store its message data at a location of its choice. For example, data can be stored in an on-premises database.